Privacy policy

Last updated October 15, 2026

Who we are

This website is run by Kishmish, Inc. (“Kishmish,” “we,” “us”), 1035 7th North St., Suite G, Liverpool, NY 13088.

This policy explains what information we collect through this website and how we use it. It covers this website only. Information we handle for clients as part of our IT services is covered by our agreements with those clients.

What we collect

Information you give us. When you fill out a form or start a chat, we collect what you enter, such as your name, email address, phone number, organization and message.

Information collected automatically. Like most websites, our servers record basic technical details when you visit, such as your IP address, browser type, the pages you view and when you viewed them. We may also use analytics tools that collect similar information.

How we use it

  • To answer your questions and requests
  • To provide support to our clients
  • To understand how the site is used and improve it
  • To keep the site secure and prevent spam
  • To meet our legal obligations

We do not sell your personal information.

Cookies

The site uses a small number of cookies so that features like forms and chat work, and may use cookies to see how the site is used. You can block or delete cookies in your browser settings, but some features may not work without them.

Who we share it with

We share information only with service providers that help us run this website and our business, such as hosting, form, chat and email providers, and only as much as they need to do that work. We may also share information if the law requires it, or as part of a merger or sale of our business.

Other websites

This site links to other websites and tools, such as our partner portal, remote support software and app stores. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

How long we keep it

We keep information only as long as we need it for the purposes above, or as long as the law requires.

Security

We use reasonable safeguards to protect the information we collect. No website or system is completely secure, so we can’t guarantee the security of information sent to us online.

Your choices

You can ask us to tell you what information we have about you, or to correct or delete it, by contacting us at the address below.

Children

This website is not intended for children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Contact us

Questions about this policy can be sent to [email protected] or by mail to Kishmish, Inc., 1035 7th North St., Suite G, Liverpool, NY 13088.

Start a remote support session

Enter the code your Kishmish technician gave you.

No code yet? Open a ticket in the Partner portal. Emergencies only: 315.478.8172 x2.

Backup: NinjaRemote at kishmish.support